Xbox ONE No Signal Detected, and how to fix it.
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In this video, we share how to fix the infamous XBOX ONE S Black Screen of Death Issue (No video output) by replacing a failed HDMI Retimer. This video shows you step by step how to fix this issue from undoing the first screw to tightening the last.
Oh dear, no display, nothing..
I know how you feel. You have just switched on your Xbox One for another gaming session your TV displays a dreaded “xbox one no signal detected” message. You check power and the source on your TV and it sure is connected correctly, but nothing.. Xbox One no signal detected is all you see.
Unfortunately, this is a common fault on the Xbox One, more common than Microsoft will probably admit.
In this article, we will help you fix the issue – worst case, there are some tools you will need and we will need to replace a chip (IC) on the motherboard, but this issue can sometimes be fixed by a few quick and simple steps.
So how do I fix it?
First of all, let’s try some diagnostics tests:
Still Not Working?
Still not working? Ok, lets try resetting your display settings:
What Else Can We Try?
Still No Luck?
We are sorry to hear that, it could be the HDMI Retimer chip (IC) on the motherboard is faulty, or the HDMI port itself is at fault. To dig a little deeper on either of those, we need to open up your XBOX One. Now, a point to remember, if you open your Xbox One you will invalidate your warranty, so only follow these next steps if you are no longer covered under warranty.
Our video above shows a full guide on how to open the Xbox ONE S and give a full overview of diagnosing and fixing the issue. These are the steps we share in the video:
Open the Xbox
Firstly, turn your Xbox One over and pry off the black cover on the underside of the console. Now, undo all the screws (these are Torx type)
Flip the Xbox One back over, being careful that the Hard Drive and Blue Ray drive do not fall out, and start to remove the Hard Drive, Blue Ray and Power Supply by disconnecting their cables from the motherboard.
Remove Wifi & Power board
Next remove the Power Button and Wifi controllers from the side of the Xbox One by simply unscrewing and pulling off.
Remove the small metal clip which is above the USB port.
Remove the Motherboard
Take a hold of the heatsink and fan and lift out the motherboard. Turn the motherboard over and remove the X shaped clamp which is holding the heatsink to the motherboard
There we have it, one bare Xbox ONE Motherboard.
Our Recommended Tools
To make this next part of the process easier, we recommend purchasing decent tools to make the job easier. Below are a selection of tools we recommend
Take your multimeter and check the HDMI fliters – please watch the video on the best way to do this. If the HDMI filters are all good, then I am afraid it is a HDMI Retimer replacement that is needed.
HDMI Retimer Replacement
The next few steps are the most trickiest, so take your time and watch the video above to see these stages in action.
Your done.. you made it. Now, rebuild the Xbox One by simply following the above instructions in reverse.
Once complete, you should have now fixed your beloved Xbox One and resolved the xbox one no signal detected issue. Well done.
Prices for the Microsoft Xbox S and Xbox X are changing all the time, to find the latest prices, please click the buttons below:
Our booBeam FAQ
Below you will find frequently asked questions, and our answers
How do I reset my Xbox One video output?
Power off the console. Then press and hold the Xbox power button and the Eject button at the same time until you hear a beep. This forces your xbox to boot in low resolution mode (640 × 480). To reset these settings again, press the Menu button, select Settings, and then select Display & sound.
Why does my TV show no signal for my Xbox One?
Check that the HDMI cable connections to your TV and the Xbox One 'TV port' are secure. Also check the correct channel is selected on your TV. Perform a cold boot on your Xbox One console by holding the power button on the front of the console for approximately 10 seconds, and then turn it on again. Alternatively, try another HDMI cable.
How do you fix the black screen of death on the Xbox one?
The BSOD or Black Screen of Death on the Xbox One is more than likely an issue with either the HDMI port of the HDMI retimer chip on your Xbox one. These will need to be replaced - watch our video on this page which shows you how to replace the retimer chip on the Xbox One.
What causes black screen of death on Xbox One?
Overheating can cause your Xbox One to shutdown and show a black screen. Fortunately, after your Xbox One cools down, it should start up again, but you should clean out the fan and make sure your Xbox One is in a well ventilated area. Sometimes, overheating can cause the HDMI Retimer IC to fail, meaning this will need to be replaced. Watch our video to see how to replace an HDMI Retimer IC on an Xbox One.
How do I fix my Xbox One screen resolution?
On the Xbox One Dashboard, select Settings.
Go to 'Display and Sound' and select Video Output.
Select TV resolution and select the appropriate screen resolution for your TV or monitor.